Help! Frequently Asked Questions (FAQ)
Where are your stores?
Our main office is located at 7A B. Padilla St. San Juan Metro Manila
Store hours : 9am - 6pm
Landmarks : "Sky cable, Chen Kuang High School and Petron Gas Station"
Google Maps :
Commute instructions :
- Get to Greenhills Shopping Center. From there take the Wilson st. Multi-cab (you will pass by Cardinal Santos Medical Center) and get off at P. Guevarra St.
- Go straight towards the stop light intersection passing by North Park and two consecutive Petron Gas stations
- After the stoplight turn left at the first corner which is L.H Reyes road / Lions road
- Go straight down and you will see the brown gate and yellow residence. (That's us!)
- It should take you less than 15 mins from Greenhills Shopping Center provided that there are no traffic jams
Makati Branch - Makati B&B
The Makati B&B branch is open 3pm - 10pm
Address is Unit 202 Languages International School Arnaiz Ave (aka Pasay Road) Makati City
Details on this branch can be found here.
Quezon City Branch:
Burger Company PH
Address: 72B Scout Reyes corner Mother Ignacia Avenue, Barangay Paligsahan, Quezon City, Philippines
Store Hours : 12nn - 10pm
Can I just walk in to one of your store to buy games?
- Yes you can :) Our staff will even assist you in the games that you want to order.
Do I need to make an account to buy games from you?
- You can make an account by clicking on my account at the upper right hand corner of the website. We highly recommend this as this is a requirement for our loyalty rewards program
How will I know if the item is available or in stock?
How will I know if the item is for pre-order and when will it arrive?
- You can now filter in stock items by clicking the "In Stock Now" line at the filter menu found on the left hand site of the page.
- Items for pre-order will have the ETA on the title. If there is no mention of the arrival date on the product then most probably it will take approximately 2 months from today's date.
Can I reserve and how? Also how will I know if it is here already?
- Yes you can! All you have to do is the order on the website. You can even pay for the item once it arrives (only for bank deposit and/or cash on pick-up. Credit cards and Paypal are automatically charged)
- Our staff will then notify you via e-mail once your order is ready for shipping or pick-up
How does the Filter Menu work?
- The filter menu helps you wade through more than 1000+ board games on Gaming Library's catalog. Once you click on a characteristic (e.g. Number of Players - 2 players) only 2 player games will show on the page. This makes it a lot easier for you to narrow down and discover the specific game fit for you!
- It is worth noting that you can combine filters! (e.g. if you click 2 players and then click the price range below 1,000php) only 2 player games below 1,000Php will show.
- To go back simply click on the clear option. You will have to clear it on a per characteristic (e.g. just clearing number of players will not clear the price range filter)
Where can I find the details for shipping?
You can find the details by clicking here.
What if I have both available and pre-order games in my order?
- We will ship the items once all are available and paid for.
- Alternatively, you can also pick up the available items at our branches and have the pre-orders shipped when they arrive
There are 4 ways to pay:
- Bank Deposit through our BPI account
- Cash on Pick-up (In our store)
- Credit Card ( yes we now accept credit card payments through our Paypal gateway!)
Still have questions? Feel free to Contact us or chat with us when we're online so that we can help you!